Frequent questions

Below we provide you with a list of the most frequently asked questions about our service. Any other questions you may have, we invite you to contact us.



General & Booking Questions for Executive Services

General & Booking Questions for Tourist Services

  • How can I contact Golden Crown®?Open or Close

    • The most effective means to communicate with us is through the email We are always looking to review this medium.

  • Do you have WhatsApp through which we can quote the tours that Golden Crown® offers?Open or Close

    • We have WhatsApp, but we prioritize its use for people who have already hired our services, in order to provide them with a faster and more personalized attention to any eventuality.

    • To quote tours, the best way to do it is through our email The information you will receive in the quotes is always broad, with the purpose of making everything clear to our customers.

  • What is the meeting point to start any of the tours that Golden Crown offers?Open or Close

    • All our tours are private in which your safety and comfort are our priority; therefore, it is we who move to the place you are. Therefore, our tours begin and finish at the door of the place you request.

    • Exclusivity and security. In a private tour, our personnel is in focus to attend only people who have requested our services and nobody else will join the group or board our vehicle. Your safety is our priority.

    • Flexibility: The tour starts at the time and place our clients request it; we suggest schedules; however, the final decision is of our clients.

    In addition, the tours can be combined each other according to your interests. Please let us known about your preferences.

    • Duration: The duration of the Tours varies; however, we always take in consideration the time for the displacements, the traffic of Mexico City, the time our Tourist Guide needs for the explication and the number of members of the group. However, duration can be extended at the request of our customers. The additional time will have an extra charge.

    • Optimize time: The tours we offer are realized with the support and constant communication between a driver and at least one of our Tourist Guide. (In México by Law, one Tourist Guide can attend up to 25 people). In this way, you, your companions and our Tourist Guide will be dedicated to go on the tour while our Driver will be responsible for finding where to park -especially in Mexico City- and take care of the objects you leave at the vehicle.

  • Does Golden Crown work with tour packages? Open or Close

    • No, for now we like to be specialists only in tourist routes to ensure that whatever tour you choose, will be buried forever at your memory.




In Golden Crown™ we are kind, attentive, helpful, respectful and honest. We have the experience that the years of service have left us; however, we know that experience is not a finished product and that is why we are always willing to learn something new and to share it with our colleagues. In this way, we can provide a better service to our customers; and at the same time, we can be better human beings, useful to ourselves, to our families, to our Society and to our Country and in a general way, useful to Humanity.

Our Experience: We have more than 10 years of experience as Golden Crown™; therefore, you can be sure that our work team has the necessary knowledge to provide a safe, highly efficient and personalized service.

The Quality of our Vehicle Fleet: The maintenance we give our vehicles guarantees to reach their destination safely and without any setbacks.

The Service to our Clients: We are proud of the service we provide our clients and we make sure to continue doing it every day with the best attitude.


  • F1
  • Oracle
  • Scotiabank
  • Siemens
  • W Mexico City
  • Symantec
  • Janssen
  • Loreal
  • Odebrecht